We offer exchanges not full refunds. If an item is defective or does you would like to swap out the size, you may exchange it for a product of equal value.
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase such as an order number.
If it is a European product and you would like to exchange sizes, please first contact us to make sure that other sizes are available. Also there is a chance that there could be shipping delaysas we get products from eastern Europe and Russia and it can often take 12 days or more to get to us.